We Fix BCR
278 Holdenhurst Road


Simple and Economical

Mobile phone repairs always need doing at the wrong time. We have set up this site to provide Mobile Phone Repairs and services using differing quality of parts and different timescales. These factors give you great flexibility and enable cost-effective pricing

Express or Easy

We understand how vital a Mobile Phone can be for the user. Our Retail store carries out many repairs on a while-you-wait basis during the day. This site provides either a fast track repair at full price or a reduced price if you can leave the device with us for 24 hours

Trusted Service

We are a trusted Mobile Device repair centre in Bournemouth. We have been here for over 11 years. We have an excellent reputation on Google, and you can see this if you search for We Fix BCR. All repairs come with a warranty, and if you pay by PayPal, then Buyer Protection is included

A Comprehensive Guide to Understanding iPhone Warranties and What They Cover

When you purchase an iPhone, one of the critical aspects that provide peace of mind is the warranty that comes with it. However, the specifics of what’s covered under an iPhone warranty can sometimes be confusing. This blog post aims to demystify iPhone warranties, helping you understand what they protect, what voids them, and how to make the most of them.

What is an iPhone Warranty?

An iPhone warranty is a guarantee provided by Apple Inc., promising to repair or replace the device if necessary within a specified period. This warranty is Apple’s commitment to standing behind its products and assuring customers they purchase a high-quality, reliable device.
The standard warranty that comes with every new iPhone purchase is known as the Apple One-Year Limited Warranty. This warranty is valid for one year from the date of the original retail purchase and covers the device and Apple-branded accessories contained in the original packaging.

What Does the iPhone Warranty Cover?

The Apple One-Year Limited Warranty covers defects in materials and quality if they arise from the regular use of the iPhone. This means that if your iPhone or Apple-branded accessory malfunctions due to a manufacturing defect within one year, Apple will repair or replace it free of charge.

The coverage includes:

  1. Hardware: The warranty covers any hardware components of your iPhone. This includes the device’s body, screen, battery, buttons, and other physical parts.
  2. Software: The warranty also covers the iOS software should it fail to function as expected.
  3. Accessories: All Apple-branded accessories in the original iPhone packaging, such as the EarPods, charging cable, and adapter, are covered.

It’s important to note that the warranty service may involve the installation of the latest software updates as part of the hardware repair process, which may prevent the iPhone from reverting to an earlier version of the iOS software.

What Voids the iPhone Warranty?

While the iPhone warranty provides comprehensive coverage, certain actions or situations can void it. These include:

  1. Unauthorized Service or Modification: The warranty will be voided if your iPhone or an Apple-branded accessory has been modified or serviced by someone who is not an Apple Authorized Service Provider. This includes third-party installations of hardware components or software.
  2. Accidental Damage: The warranty does not cover any damage caused by accidents, misuse, or an external cause such as liquid contact, fire, earthquake, etc.
  3. Cosmetic Damage: Including but not limited to scratches, dents, and broken plastic on ports, is not covered under the warranty.
  4. Battery: The warranty does not cover consumable parts, such as batteries, except in cases where the battery has a manufacturing defect.

How to Make the Most of Your iPhone Warranty

To make the most of your iPhone warranty, follow these tips:

  1. Understand Your Coverage: Read the terms and conditions of your warranty to know exactly what is and isn’t covered.
  2. Keep Your Receipt: Always keep your original purchase receipt. This proof of purchase will be required if you need to claim the warranty.
  3. Use Authorised Service Providers: If your iPhone needs servicing, always use Apple Authorized Service Providers to ensure your warranty remains valid.
  4. Avoid Unauthorised Modifications: Do not modify your iPhone or install third-party components or software that could void your warranty.
  5. Handle with Care: Take good care of your iPhone to avoid accidental damage, which is not covered by the warranty.

In conclusion, the iPhone warranty is a valuable part of your purchase, providing coverage for various potential issues that might arise. By understanding what’s covered and what voids the warranty, you can ensure you’re making the most of this protection. Always remember to handle your device carefully, use authorised service providers, and avoid unauthorised modifications to keep your warranty intact.

Extended Warranty: AppleCare+

In addition to the standard one-year warranty, Apple offers an extended warranty service called AppleCare+. This service extends the warranty coverage to two years from the original purchase date. It adds coverage for up to two incidents of accidental damage protection every 12 months, each subject to a service fee.

AppleCare+ also includes 24/7 priority access to Apple experts via chat or phone and covers your iPhone and Apple-branded accessories. It’s an excellent option for those who want extra peace of mind and protection beyond the standard warranty.


Understanding your iPhone’s warranty is crucial in making the most out of your Apple device. It helps you in times of unexpected hardware or software issues and ensures you don’t unintentionally void your warranty. Remember, the warranty is a testament to Apple’s confidence in its product’s quality and its commitment to customer satisfaction. So, ensure you fully understand what it entails and how to use it to your advantage.

Understanding Your Consumer Rights in the UK

In addition to the Apple warranty, consumers in the UK are protected by several key pieces of legislation. These laws ensure that you have rights and protections when you purchase goods and services, including iPhones.

The Consumer Rights Act 2015

The Consumer Rights Act 2015 is the primary law in the UK that protects consumers when they purchase goods and services. Under this law, any product you buy must be of satisfactory quality, fit for purpose, and as described.

When you purchase an iPhone, it should:

  1. Be of Satisfactory Quality: Your iPhone should not be faulty or damaged when you receive it. It should be in a condition that a reasonable person would consider satisfactory, considering any description of the product, the price, and other relevant circumstances.
  2. Be Fit for Purpose: The iPhone should be fit for the purpose it is supplied for, including any specific purpose you made known to the seller before you agreed to buy it.
  3. Match its Description: The iPhone should match any description given to you at the time of purchase.

If your iPhone fails to meet any of these criteria, you can reject it and get a full refund within 30 days of purchase, or you can ask for a repair or replacement.

The Sale of Goods Act 1979

Although much of the Sale of Goods Act 1979 has been replaced by the Consumer Rights Act 2015, it may apply if you purchased your iPhone before October 1, 2015. Under this Act, goods must be as described, of satisfactory quality, and fit for purpose.

Manufacturer's Guarantee (Warranty)

A manufacturer’s guarantee, or warranty, is an additional promise from the manufacturer to repair or replace your iPhone if things go wrong. It’s important to note that a warranty is in addition to your legal rights, not a replacement for them. If your iPhone develops a fault, you can choose whether to claim under the warranty or your statutory rights.

Consumer Credit Act 1974

Your consumer rights in the UK offer robust protection when you purchase goods and services, including iPhones. These rights exist in addition to any warranty provided by Apple. Understanding these rights can help ensure you’re included in your pocket if something goes wrong with your iPhone. If you need clarification on your rights or advice, consider contacting a consumer advice service such as Citizens Advice.

Need help? Get in touch by either email or phone call

About Us

We Fix BCR
278 Holdenhurst Road

01202 399911

Opening Hours

We are open 

Monday 8:30 – 17:00
Tuesday 8:30 – 17:00
Wednesday 8:30 – 17:00
Thursday 8:30 – 17:00
Friday 8:30 – 17:00
Saturday 8:30 – 14:00

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